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Read these steps to connect your printer and troubleshoot any network issues.

Make sure the 2.4 GHz router band is enabled and broadcasting.

If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID.

Connecting with Bonjour is the best way to find the printer and support wireless printing.

Make sure the wireless icon light is either on and steady or blinking.

The green link light should be steady, and the orange activity light should blink when the cable is connected.

Click your connection type for general guidelines on connecting the printer to the computer or to your wired or wireless network.

For printers with basic control panels (no screen, just buttons) use Wi-Fi Protected Setup (WPS) if you have a supported printer and router.

No To Use For Printer Password To Connect

Use the guided tool to select your network and enter the password to connect the printer to your network.

Complete any tasks or downloads in progress before you continue.

No To Use For Printer Software Installation Prompts

The software installation prompts you to connect the cable if needed.

Examples: LaserJet Pro P1102 paper jam, EliteBook 840 G3 bios update.

We apologize for this inconvenience and are addressing the issue.